Shipping policy

Thank you for shopping at [Ecossed]! We're committed to providing you with fast and reliable shipping options. Please read our shipping policy below for details on how and when you can expect your order.

🚚 Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

🌍 Shipping Rates & Delivery Times
We currently ship to both domestic and select international locations. Shipping fees and estimated delivery times are shown below:

Shipping Method Estimated Delivery Time Shipping Cost
Standard (Domestic) 3–7 business days $4.99 or Free over $50
Expedited (Domestic) 2–3 business days $9.99
International (Select Countries) 7–21 business days Calculated at checkout

Note: Delivery times are estimates and may vary based on location and carrier delays.

🎁 Free Shipping
We offer free standard shipping on all domestic orders over $50.

🌐 International Shipping
We currently ship to the following countries: [List Countries or say “most international destinations”].

International shipping costs are calculated at checkout.

Customers are responsible for any customs duties, taxes, or import fees upon delivery.

📦 Order Tracking
You will receive a tracking number via email once your order ships.

Track your order at www.ecossed.com 

📬 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.

Email us at info@ecossed.com ] with your order number and photos (if applicable).

We are not responsible for packages marked as delivered by the carrier.

🔁 Returns & Exchanges
For information about returns or exchanges, please see our Return Policy.

📞 Contact Us
If you have any questions regarding your order or shipping details, feel free to reach out:

Email: info@ecossed.com 

Phone: 619 452 8519

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)